Chasing the Wrong Skills: How Faulty Assumptions About Competency Drive Costly Organizational Blind Spots
Most organizations believe they have a clear picture of which competencies drive success in their key roles — but that picture is frequently a mirage built on intuition rather than data. Structured assessment consistently reveals that the skills companies invest in developing are often not the ones that actually move the performance needle. Understanding this disconnect is the first step toward aligning training budgets, hiring criteria, and development programs with outcomes that genuinely matt